I've not received my product

In the extremely unlikely event that an order doesn’t arrive after 14 working days, please get in touch using the details on the Contact Us Form page.    

Are you 18 or over and a smoker or vaper?

Yes, discover more

Our sticks, for use in combination with Ploom devices, contain tobacco and nicotine. These products are not risk free and are intended for existing adult smokers or vapers only. Please note, we will need to confirm your age during the checkout process.

For more information please visit the Terms of Use page.