How can we help you?

Which delivery service do you use?

All deliveries are sent using trackable next day delivery via the Royal Mail Tracked next day service.

Due to regulations introduced by Royal Mail regarding the transport of Lithium batteries, we are restricted to shipping a maximum of 2 devices per order. If you are looking to purchase more than 2 devices at once, these will need to be placed in separate orders. Our warehouse may also split orders into separate shipments if they find one contains more than the permitted amount.

Please contact our the Ploom Care Team for more information.