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What happens if I can't verify my age online?
You'll need to verify your age to place orders on our website.
If we can't verify your age online, just give us a call on 0800 876 6594 for assistance.
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Contact UsAre you 18 or over and a smoker or vaper?
Our sticks, for use in combination with Ploom devices, contain tobacco and nicotine. These products are not risk free and are intended for existing adult smokers or vapers only. Please note, we will need to confirm your age during the checkout process.
For more information please visit the Terms of Use page.