If you're having problems with your Ploom products or EVO tobacco sticks, our Ploom Care team is here to help.
Get in touch and we'll do our best to get the problem sorted as quickly as possible.
You can reach our Ploom Care Team using the details below:
Phone: 0800 876 6594
Email: [email protected]
LiveChat: Click on the LiveChat icon in the bottom right corner of the screen
Monday to Friday, 8am - 10pm
Weekends, 10am to 6pm
Or - do not hesitate to get in touch via the Contact Us page
We would love to have your opinion, as we always try to improve the content you get from Ploom.Contact Us
Our sticks, for use in combination with Ploom devices, contain tobacco and nicotine. These products are not risk free and are intended for existing adult smokers or vapers only. Please note, we will need to confirm your age during the checkout process.