How can we help you?

How do I get in touch with the Ploom Care team?

If you're having problems with your Ploom products or EVO tobacco sticks, our Ploom Care team is here to help.
Get in touch and we'll do our best to get the problem sorted as quickly as possible. 

You can reach our Ploom Care Team using the details below: 

Phone: 0800 876 6594

Email: [email protected]

or: 

LiveChat:  Click on the LiveChat icon in the bottom right corner of the screen

Open:
Monday to Friday, 8am - 10pm
Weekends, 10am to 6pm 

Or - do not hesitate to get in touch via the Contact Us page