How can we help you?
How do I know when it is time to replace the tobacco stick?
A tobacco stick can only be used for one heating cycle (session).
When the session is complete the device will deactivate, signalled by a long vibration and the LED extinguishing.
Remove the used tobacco stick with care as it may be hot immediately after use.
Put it in a stick tray until it cools down, then discard in the general waste.
Do not reuse a used tobacco stick.
Was this helpful?
Sorry about that
We would love to have your opinion, as we always try to improve the content you get from Ploom.
Contact UsAre you 18 or over and a smoker or vaper?
Our sticks, for use in combination with Ploom devices, contain tobacco and nicotine. These products are not risk free and are intended for existing adult smokers or vapers only. Please note, we will need to confirm your age during the checkout process.
For more information please visit the Terms of Use page.