How can we help you?
I am having trouble with my Ploom device
If you’re experiencing any problems with your Ploom device or EVO tobacco sticks, please contact the Ploom Customer Care team
on 0800 876 6594
or [email protected] and we’ll be happy to help.
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Contact UsAre you 18 or over and a smoker or vaper?
Our sticks, for use in combination with Ploom devices, contain tobacco and nicotine. These products are not risk free and are intended for existing adult smokers or vapers only. Please note, we will need to confirm your age during the checkout process.
For more information please visit the Terms of Use page.