The battery may run out quickly if the device is in a low-temperature environment. Please wait until the device returns to a normal temperature before recharging the battery.
Significant shortening of the usage time could mean that the battery has reached the end of its useful life due to deterioration.
The battery in Ploom device is not user replaceable and the device will need to be replaced.
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Our sticks, for use in combination with Ploom devices, contain tobacco and nicotine. These products are not risk free and are intended for existing adult smokers or vapers only. Please note, we will need to confirm your age during the checkout process.