How can we help you?
How long is my warranty?
Your Ploom X Advanced warranty is valid for 1 year, starting from when you receive it.
If you have any issues with your Ploom X Advanced, get in touch and our Ploom Care Team will be able to help.
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Contact UsAre you 18 or over and a smoker or vaper?
Our sticks, for use in combination with Ploom devices, contain tobacco and nicotine. These products are not risk free and are intended for existing adult smokers or vapers only. Please note, we will need to confirm your age during the checkout process.
For more information please visit the Terms of Use page.