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When will I need to verify my age?
We’ll need to verify your age before you can place an order on our website.
Once we've done this, your account will be fully set up and you won't need to verify your age next time you place an order.
To find out more about age verification, have a look at our other FAQ: Why do I need to verify my age?.
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Contact UsAre you 18 or over and a smoker or vaper?
Our sticks, for use in combination with Ploom devices, contain tobacco and nicotine. These products are not risk free and are intended for existing adult smokers or vapers only. Please note, we will need to confirm your age during the checkout process.
For more information please visit the Terms of Use page.