Whether you own a Ploom device or are considering your first purchase, our Ploom Mentors are here to support, and can also offer virtual or in-person demonstrations to walk you through how Ploom works.
Ploom Mentors offer personalised 1-to-1 support and post-purchase care. Our Mentors are available for in-person demonstrations for customers in the Greater London regions. Do not worry if you live outside Greater London as Ploom Mentors offer virtual product demonstrations as well.
Fill out a short form.
Schedule a session with your Mentor.
Get the support you need, and your questions answered.