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  • Connect with a Ploom Mentor

  • Whether you own a Ploom device or are considering your first purchase, our Ploom Mentors are here to support, and can also offer virtual or in-person demonstrations to walk you through how Ploom works.

  • Contact a Mentor

HOW DOES IT WORK
Follow 3 quick steps to get the support you need
Ploom Mentors offer personalised 1-to-1 support and post-purchase care. Our Mentors are available for in-person demonstrations for customers in the Greater London regions. Do not worry if you live outside Greater London as Ploom Mentors offer virtual product demonstrations as well.
Customer with a Ploom Mentor
1
Fill out a short form.
2
Schedule a session with your Mentor.
3
Get the support you need, and your questions answered.

Contact a Mentor
Ready to get in touch with a Ploom Mentor?
Our contact form makes it easy.
Ploom mentor shoing a customer a heated tobacco device