21-DAY TRIAL
We’ve made it quick and easy to get to know Ploom heated-tobacco products. Once you’ve received your device, we’ll send you an email with useful information on using and caring for it. At the end of 21 days, you can choose to keep the device or return it. Start with these three easy steps, choose your device, choose your Evo tobacco sticks flavours and register your account, and then you’re ready to go.
Start your 21-Day Trial
Your customised Ploom 21-Day Trial begins with three easy steps. Simply choose your device, choose your preferred tobacco flavours and complete your account registration to get started.
You will only be charged £10 to start your trial. Please be assured that if you don’t want to keep the Ploom Bundle after the end of the trial period and have returned the device to us, the pending charge of £39 will be released and the balance of the charge for the 21-Day Trial will not be paid to Ploom UK.
As a reminder, if you wish to continue using Ploom at the end of the trial period, you don’t need to do anything further. Payment of the balance of the trial amount will be processed and no longer appear as a pending charge on your bank account.
21-Day Trial is only available to new customers. T&Cs apply
Once you receive your trial kit, we will send you useful information on how to use your device and care for it. You will also receive expert tips from your own personal Ploom Mentor from the start of your 21-day trial journey. Your Ploom Mentor will also be on hand to answer any questions you may have during this period.
Would you like a demo? Click here to request a personalised session with one of our dedicated Ploom Mentors.
Start your 21-Day Trial
Your Ploom trial kit includes everything you need to get started – one Ploom device, a cleaning set and a USB charger and five packs of Evo tobacco sticks.
Start your 21-day trial
Next-day Delivery
Mentor SMSs
Click here to request a personalised session with one of our dedicated Ploom Mentors.
The Ploom Customer Care team will be happy to answer any of your questions and help in any way we can.
0800 876 6594
Monday to Friday, 08:00 - 22:00
Write to us Via our contact form 
