The main difference is that heated tobacco devices like Ploom X use real tobacco; e-cigs and vapes don’t. Instead, they use e-liquid, which may contain nicotine or even be tobacco-flavoured but doesn’t contain actual tobacco.
With Ploom, you can enjoy full tobacco flavour from the very first puff, so there’s no waiting around for flavour intensity to arrive.
We’re happy to connect in whatever way suits you. Let your thumbs do the work by sending us a message and The Ploom Care Team will get in touch with you in whichever way you prefer.
And of course, if you prefer face-to-face conversations, we’ve got that covered too. As we’re all getting more familiar with video calls these days, we’ve found our virtual one-on-one sessions are incredibly popular.Better yet, if you’ve got a Ploom store nearby, you can meet one of our team in person and get your very own tutorial while you’re there.
So, whether you are at home or out-and-about, you’re never far away from us. Whatever you need to know, we’re here to help you. Follow the link to see all the ways you can get in touch. We’re already looking forward to hearing from you.
Want to know more?
Why not take a tour of the new heated tobacco sensation and discover why Ploom is different from other Heated Tobacco devices?
Our sticks, for use in combination with Ploom devices, contain tobacco and nicotine. These products are not risk free and are intended for existing adult smokers or vapers only. Please note, we will need to confirm your age during the checkout process.