How can we help you?
What can the Ploom Care team help with?
Our Ploom Care team is here to help with anything and everything, from questions about Ploom X Advanced to any problems you might be having.
Give us a call on 0800 876 6594 or contact us, via the Contact Us Form, and we'll do our best to help as quickly as possible.
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Contact UsAre you 18 or over and a smoker or vaper?
Our sticks, for use in combination with Ploom devices, contain tobacco and nicotine. These products are not risk free and are intended for existing adult smokers or vapers only. Please note, we will need to confirm your age during the checkout process.
For more information please visit the Terms of Use page.