How can we help you?
If I cannot find an answer to my question on the Refer a Friend program, who can I contact?
You can reach our Ploom Care Team using the details below:
Phone: 0800 876 6594
Email: [email protected]
or:
LiveChat: Click on the LiveChat icon in the bottom right corner of the screen
Open:
Monday to Friday, 8am - 10pm
Weekends, 10am to 6pm
Or - do not hesitate to get in touch via the Contact Us page
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Contact UsAre you 18 or over and a smoker or vaper?
Our sticks, for use in combination with Ploom devices, contain tobacco and nicotine. These products are not risk free and are intended for existing adult smokers or vapers only. Please note, we will need to confirm your age during the checkout process.
For more information please visit the Terms of Use page.