How can we help you?
My tobacco stick fits better when I push it deep into the heating chamber. Will this damage my Ploom X Advanced?
No. This is normal and won't damage your Ploom X Advanced.
When you insert an EVO tobacco stick into your Ploom X Advanced, it gradually gets pushed deeper as you use it.
This is totally fine and the stick being pushed in won't damage it or your Ploom X Advanced, unless you force it into the heating chamber.
Was this helpful?
Thank you for your answer
Sorry about that
We would love to have your opinion, as we always try to improve the content you get from Ploom.
Contact UsAre you 18 or over and a smoker or vaper?
Our sticks, for use in combination with Ploom devices, contain tobacco and nicotine. These products are not risk free and are intended for existing adult smokers or vapers only. Please note, we will need to confirm your age during the checkout process.
For more information please visit the Terms of Use page.