How can we help you?
How do I register my Ploom X Advanced?
Follow the steps below to register your Ploom X Advanced device.
You will need to have a ploom.co.uk account to register your device.
If you don't already have an account you'll need to create one here
1. Login to your account
2. Find your Ploom registration code on the leaflet in the box
or see - Where can I find my Ploom registration code
3. Go to the 'My Devices' section on your profile page
4. Select 'Register a new device' and fill in your Ploom registration code
If you're having trouble registering, get in touch, via the Contact Us page, and our Ploom Care team will be able to help.
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Contact UsAre you 18 or over and a smoker or vaper?
Our sticks, for use in combination with Ploom devices, contain tobacco and nicotine. These products are not risk free and are intended for existing adult smokers or vapers only. Please note, we will need to confirm your age during the checkout process.
For more information please visit the Terms of Use page.