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Ploom products contain tobacco and are intended for use by existing smokers aged 18 or over. Please note, we will need to confirm your age during the checkout process.
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When I insert the EVO tobacco sticks into the device up to the point that the ventilation holes are visible, the tobacco stick does not fit snugly into the heating chamber. Is this normal? If I insert the tobacco stick further, the tobacco stick fits well. Can this damage the device?