How can we help you?
How do I use my Ploom S device?
Here's how to use your Ploom S device:
1. Open your Ploom's sliding cover and insert an EVO tobacco stick. Make sure the filter is facing upwards, and the ventilation holes are aligned with the top of your Ploom.
2. When you're ready to start, press and hold the button until your Ploom vibrates.
3. If you want to use Ploom in Standard mode, release the button after the first vibration. If you want to use Ploom in Intense mode, wait until after the second vibration before releasing the button.
4. You can check your heating progress using the LED lights - once all the lights are lit up and your Ploom vibrates again, it's ready to go.
5. When the session is almost finished (20 seconds remaining), you'll feel a short vibration. And once the session is complete, you'll feel a long vibration and the lights will go out.
6. Take out your used EVO tobacco stick - but be careful, it might be hot. You can put it in a stick tray until it cools down.
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Contact UsAre you 18 or over and a smoker or vaper?
Our sticks, for use in combination with Ploom devices, contain tobacco and nicotine. These products are not risk free and are intended for existing adult smokers or vapers only. Please note, we will need to confirm your age during the checkout process.
For more information please visit the Terms of Use page.