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When will I need my Ploom S device serial number, and where can I find it?
You might need your Ploom S serial number if you're making a warranty claim, or if you've lost your purchase receipt.
If you're looking for your Ploom S serial number, it's easy to find it.
Have a look at the bottom of your Ploom S, and you should be able to find it there. It's a mixture of letters and numbers.
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Contact UsAre you 18 or over and a smoker or vaper?
Our sticks, for use in combination with Ploom devices, contain tobacco and nicotine. These products are not risk free and are intended for existing adult smokers or vapers only. Please note, we will need to confirm your age during the checkout process.
For more information please visit the Terms of Use page.